We promise you the expertise, knowledge and back-up of a top industry operator plus all the flexibility and personal attention of an INDEPENDENT REFRIGERATION & AIR CONDITIONING SPECIALIST.OUR SERVICES
The work we do directly affects the environment in many ways. We strive for minimising our impact. How we work today guarantees an environmentally rich tomorrow for future generations.OUR POLICY
Fundamentally, we are an Air conditioning & Refrigeration company, but we’re very different from your standard operator. We embrace technology in all forms and implement it in our documentation as well as work procedures. Our engineers have unrivaled knowledge of both the HVAC Systems themselves and the latest energy saving technologies, including how to maximise savings through its correct design and implementation.
Our Service Engineers are Timed Served Indentured Apprentices, with employment history from all the major manufacturers from within the UK.
Our ongoing Training regime allows us to work on all the new energy efficient technologies installed by equipment manufacturers.
Our documentation is unrivaled in the industry. Our paperwork is electronic based and in your inbox before our engineer leaves your workspace.
From our back-room staff to our customer facing Engineers, our electronic skill sets are second to none. We integrate our service tools captured data in all our reporting.
Unlike our competitors, all our works are carried out in-house by our engineers. From Design, BMS programming , compressor rebuilds, Data Logging and all lift and shift.
Our business works towards achieving recognised industry standards which include ISO 9001:2008 and Safecontractor accreditation.
CUSTOMER SATISFACTION KPI FIGURES
COMPETATIVE QUOTATION CLIENT UPTAKE
REPORTABLE ACCIDENTS OR NEAR MISSES
MEGGA TONNES OF CO2e SAVED BY OUR CLIENTS
I would like to personally thank you for visiting our website, I hope you find it informative. If you have any questions at all, please do not hesitate to contact our friendly staff who can help with your queries, arrange consultations, or arrange site visits for custom quotations.
When we set up our business, it was done with every intention of becoming the UK’s leading supplier of refrigeration and air conditioning units, backed by an unrivaled maintenance service to help clients in London and the Home Counties.
I very much look forward to working with you soon.
– Steve Orlando, Managing Director – ORLANDO Refrigeration & Air conditioning Ltd
Steve was previously the lead engineer for our CSG site. He has always presented viable, cost effective repairs to our plant, most recently his team set about reconditioning a failed Carel Controller on our Climaveneta Chiller which saved our client £1,000's of pounds.
Steve and his team have been looking after our air conditioning through Mitie Maintenance. When we have an issue, their on site well within the specified response time and getting to the heart of the issue we have. Steve and his team always score high KPI's with us.
An exceptional service provided once again by Steve and his team of engineers. They managed to resolve the fault in a quicker than expected time-frame. Highly recommended!
Steve has made a tremendous effort with us from the day we first met. His tailored proposal was submitted to us within 24 hours, and the pricing was very competitive, considering the high level of after-sales support we received.